How to update Ghostscript: Difference between revisions

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= Update Ghostscript =
= Update Ghostscript =


[http://ghostscript.com/download/gsdnld.html http://ghostscript.com/download/gsdnld.html]
The latest versions of Ghostscipt (GS) do not work with our current version of EMu. To revert to a version of Ghostcript that is compatible with our version of EMu you must:
 
Using the link provided, download the GNU Affero&nbsp;General Public License of Ghostscript 9.52 for Windows (32 bit). <span style="color:#FF0000">'''&nbsp;Even if your computer runs on a 64-bit Operating System, EMu requires the 32-bit version.'''</span>
 
 
 
:[[File:ClipCapIt-200723-162607.PNG|File:ClipCapIt-200723-162607.PNG]]
 


#Close EMu
#Uninstall whichever current version of Ghostscript you are running.
#*Search for Ghostscript in your Windows search bar at the bottom left of your screen, select "uninstall."
#*The Control Panel will open, select Ghostscript, select Uninstall.
#*Follow screen prompts to complete the deinstallation.&nbsp;
#Install Ghostscript 9.26
#*Open this link:&nbsp;[https://github.com/ArtifexSoftware/ghostpdl-downloads/releases/download/gs926/gs926aw32.exe https://github.com/ArtifexSoftware/ghostpdl-downloads/releases/download/gs926/gs926aw32.exe]
#*Save executable file to computer
#*Run executable file (Note: only users with "Admin" status can install applications on Herbarium computers)
#Restart EMu
<br/>


= Restart EMu =
= Restart EMu =

Revision as of 20:43, 16 August 2021

ERROR: Cannot open PDF

If a PDF does not open in EMu, and instead you recieve an error message that states something similar to the message shown below, then you must update the computer's version of Ghostscript.

"Postscript delegate failed "C:\Users.... No such file or directory @ error/pdf.c/ReadPDFImage/"

File:ClipCapIt-160318-144518.PNG

Update Ghostscript

The latest versions of Ghostscipt (GS) do not work with our current version of EMu. To revert to a version of Ghostcript that is compatible with our version of EMu you must:

  1. Close EMu
  2. Uninstall whichever current version of Ghostscript you are running.
    • Search for Ghostscript in your Windows search bar at the bottom left of your screen, select "uninstall."
    • The Control Panel will open, select Ghostscript, select Uninstall.
    • Follow screen prompts to complete the deinstallation. 
  3. Install Ghostscript 9.26
  4. Restart EMu


Restart EMu

You may need to restart your instance of EMu in order for the update to take effect.

In the event that restarting EMu does not work, restart your computer.

If after restarting your computer you still cannot open a PDF in EMu, please contact an Information Manager.

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