How to update Ghostscript: Difference between revisions

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= Update Ghostscript =
= Update Ghostscript =


[http://ghostscript.com/download/gsdnld.html http://ghostscript.com/download/gsdnld.html]


Using the link provided, download the GNU Affero&nbsp;General Public License of Ghostscript 9.52 for Windows (32 bit). <span style="color:#FF0000">'''&nbsp;Even if your computer runs on a 64-bit Operating System, EMu requires the 32-bit version.'''</span> [[File:Ghostscript 9-52 32bit.jpg|File:Ghostscript 9-52 32bit.jpg]]
#Close EMu
#Uninstall whichever current version of Ghostscript you are running.
#*Search for Ghostscript in your Windows search bar at the bottom left of your screen, select "uninstall."<br/><br/>[[File:Ghostscript uninstall 01.PNG|none|500px|Ghostscript uninstall 01.PNG]]
#*The Control Panel will open, select Ghostscript, select Uninstall.<br/><br/>[[File:Ghostscript uninstall 02.PNG|none|700px|Ghostscript uninstall 02.PNG]]
#*Follow screen prompts to complete the deinstallation.&nbsp;<br/>&nbsp;
#Install Ghostscript 10.02.1
#*Open this link:&nbsp;[https://github.com/ArtifexSoftware/ghostpdl-downloads/releases/download/gs10021/gs10021w32.exe] https://github.com/ArtifexSoftware/ghostpdl-downloads/releases/download/gs10021/gs10021w32.exe
#*Save executable file to computer
#*Run executable file (Note: only users with "Admin" status can install applications on Herbarium computers)


= Restart EMu =
= Restart EMu =

Latest revision as of 20:21, 21 February 2024

ERROR: Cannot open PDF

If a PDF does not open in EMu, and instead you recieve an error message that states something similar to the message shown below, then you must update the computer's version of Ghostscript.

"Postscript delegate failed "C:\Users.... No such file or directory @ error/pdf.c/ReadPDFImage/"

File:ClipCapIt-160318-144518.PNG

Update Ghostscript

  1. Close EMu
  2. Uninstall whichever current version of Ghostscript you are running.
    • Search for Ghostscript in your Windows search bar at the bottom left of your screen, select "uninstall."

      Ghostscript uninstall 01.PNG
      Ghostscript uninstall 01.PNG
    • The Control Panel will open, select Ghostscript, select Uninstall.

      Ghostscript uninstall 02.PNG
      Ghostscript uninstall 02.PNG
    • Follow screen prompts to complete the deinstallation. 
       
  3. Install Ghostscript 10.02.1

Restart EMu

You may need to restart your instance of EMu in order for the update to take effect.

In the event that restarting EMu does not work, restart your computer.

If after restarting your computer you still cannot open a PDF in EMu, please contact an Information Manager.